1st Class Towing
Unclaimed listingRoadside assistance in Norton Shores, MI · Michigan
Towing
Identity resolved · profile published with sameAs links · updated
Evidence summary
ETA accuracy
Not connected
Completion rate
Not connected
Cancellation rate
Not connected
Verified transactions
Not connected
No approved operational data connection exists for this company, so ETA, completion, cancellation and transaction factors are shown as not connected rather than scored.
Best Roadside summary
1st Class Towing holds a 4.9-star average across 580 Google reviews, the evidence used to rank it among roadside assistance companies in Norton Shores, MI. It currently ranks #1 of 1 ranking-eligible company in Norton Shores, MI. This listing has not been claimed by its owner. Verified operational performance factors are not connected to a data source, so they are excluded from evaluation rather than estimated.
Generated from published evidence · August 18, 2026 · Methodology
Key evidence
- Business trust
- Not connected
- Business ownership
- Unclaimed
- Business location
- On record
- Years in business
- Not on record
- Customer reputation
- Strong
- Verified transactions
- Not connected
- ETA reliability
- Not connected
- Cancellation reliability
- Not connected
- Completion performance
- Not connected
- Verified customer experience
- Not connected
Not connected to data source
This listing has not been claimed by its owner, so ownership is unconfirmed.
Norton Shores, MI
4.9 stars across 580 Google reviews, as published.
Not connected to data source
Not connected to data source
Not connected to data source
Not connected to data source
Not connected to data source
Service-specific evidence in Norton Shores, MI
Performance in one service never implies performance in another. Each service is evaluated on its own evidence, and no service carries a verified performance score until a data source is connected.
| Service | Status | Service score |
|---|---|---|
| Towing | Listed by company | Not connected |
| Jump start | No evidence | Not connected |
| Lockout | No evidence | Not connected |
| Heavy-duty | No evidence | Not connected |
Service status reflects what this company publishes about itself. Service scores require verified transaction-level evidence, which is never self-reported.
Contact and sources
- Phone
- +1 231-767-1181
- Google Business Profile
- View on Google
- Address
- 4585 Grand Haven Road, Norton Shores, MI 49441, United States
Public reputation
Published Google reviews left by this company’s own customers. Best Roadside does not write, edit, score or filter individual reviews — each one is quoted as posted and attributed to its author.
“Excellent service. Went well beyond the initial service order and helped me understand what we needed to do to get the car serviceable and to the repair shop. Blake Dawson did a great job for us and made arrangements to return for a tow to the garage after helping with a lockout and the battery. He was back within an hour after completing the initial work order and helping another customer. Calm, collected, professional and affable. Excellent customer service.”
“Amazing work. Contacted my insurance for a tow and they reached out to 1st class towing. Zach Chandler the driver arrived quicker than I expected which was great. He was very polite and was very helpful to me. He even went beyond the expectations on the tow service and made the process look very easy while being careful not to damage my vehicle. He even aired my tires up that were blown to check them. Let alone he was able to drop it off in my driveway while having to deal with a messed up and narrow driveway. Very good work. Thank you Zach and 1st class towing for helping me in my time in need.”
Verified customer experience
Best Roadside surveys tied to verified transactions are not connected to a data source for this company, so satisfaction, timeliness, communication and professionalism scores are not published here.
Services offered
1st Class Towing lists 1 service type: Towing.
How Best Roadside ranks companies
Rank position is determined by Google review rating first and Google review volume second — nothing on this profile is paid placement. Companies cannot pay to improve their ranking, reputation index, award status or editorial assessment. Read the full calculation on our methodology page. See where 1st Class Towing sits against every other company in the Norton Shores, MI ranking.
Own this business? Claim this profile to submit verification.
Data provenance: public reputation from Google, as published · business identity and location as listed · operational performance data not connected for this company. Page last updated August 18, 2026. Report a correction