40 West Auto Care & Towing

Unclaimed listing

Roadside assistance in Frederick, MD · Maryland

Towing

Identity resolved · profile published with sameAs links · updated

Evidence summary

Best Roadside reputation index

81

How we calculate this →

ETA accuracy

Not connected

Completion rate

Not connected

Cancellation rate

Not connected

Verified transactions

Not connected

4.7291 reviews — Google ↗· As published · collected August 18, 2026

No approved operational data connection exists for this company, so ETA, completion, cancellation and transaction factors are shown as not connected rather than scored.

Best Roadside summary

40 West Auto Care & Towing holds a 4.7-star average across 291 Google reviews, the evidence used to rank it among roadside assistance companies in Frederick, MD. It currently ranks #1 of 2 ranking-eligible companies in Frederick, MD. This listing has not been claimed by its owner. Verified operational performance factors are not connected to a data source, so they are excluded from evaluation rather than estimated.

Generated from published evidence · August 18, 2026 · Methodology

Key evidence

Business trust

Not connected to data source

Not connected
Business ownership

This listing has not been claimed by its owner, so ownership is unconfirmed.

Unclaimed
Business location

Frederick, MD

On record
Years in business
Not on record
Customer reputation

4.7 stars across 291 Google reviews, as published.

Strong
Verified transactions

Not connected to data source

Not connected
ETA reliability

Not connected to data source

Not connected
Cancellation reliability

Not connected to data source

Not connected
Completion performance

Not connected to data source

Not connected
Verified customer experience

Not connected to data source

Not connected

Service-specific evidence in Frederick, MD

Performance in one service never implies performance in another. Each service is evaluated on its own evidence, and no service carries a verified performance score until a data source is connected.

ServiceStatusService score
TowingListed by companyNot connected
Jump startNo evidenceNot connected
LockoutNo evidenceNot connected
Heavy-dutyNo evidenceNot connected

Service status reflects what this company publishes about itself. Service scores require verified transaction-level evidence, which is never self-reported.

Contact and sources

Google Business Profile
View on Google
Address
284 Montevue Ln, Frederick, MD 21702, United States

Public reputation

Published Google reviews left by this company’s own customers. Best Roadside does not write, edit, score or filter individual reviews — each one is quoted as posted and attributed to its author.

5.0 / 55 months agoCustomer review · via Google
Been using 40 west for a long time. My parents started using it, and when my brothers and I got to the age where we could have our own cars, we started using 40 west! I got my husband to start using 40 west too. Earle, the owner, is so sweet and caring. He remembers my parents whenever I go in. My husband has an acura rsx, which as soon as it comes in for service the staff knows who we are. Excellent speedy service too, also love that they have a night drop box. The staff are honest and caring, and will always make sure that you know what else is wrong with your car before they go do something to it. You definitely won't waste your money on the services they provide, and they have gotten me out of a few scrapes with the towing!
Molly Sheidy 4 reviews · Read this review on Google
5.0 / 57 months agoCustomer review · via Google
It’s uncommon for me to write reviews like these, but these folks deserve every star possible. I was in and out the same day, and that included the tow to the shop. I usually read the bad reviews before picking a place, but I noticed a pattern with the negative feedback here. Most of those reviewers seem to think: A) Auto repairs should be cheap. They aren't. Cars are complex machines, and many negative reviewers fail to understand that. B) Mechanics are magicians. Some people expect a diagnosis for a complex issue with just a quick look. Again, cars are complicated and proper work takes time. Or C) They have a massive fleet of tow trucks. Some people expect a pickup whenever and wherever; they simply don't have an infinite fleet. A lot of other low ratings just leave 1 star without saying anything at all. Don't let those deter you—this place is solid. Their pricing is completely fair, especially if you have AAA. If you don't have it, the membership is only $50 and literally pays for itself threefold between the covered towing and the discount on your bill. At the end of the day, these folks are now my go-to mechanics.
Austin 5 reviews · 1 photo · Read this review on Google

Read all 291 reviews on their Google Business Profile ↗

Verified customer experience

Not connected

Best Roadside surveys tied to verified transactions are not connected to a data source for this company, so satisfaction, timeliness, communication and professionalism scores are not published here.

Services offered

40 West Auto Care & Towing lists 1 service type: Towing.

How Best Roadside ranks companies

Rank position is determined by Google review rating first and Google review volume second — nothing on this profile is paid placement. Companies cannot pay to improve their ranking, reputation index, award status or editorial assessment. Read the full calculation on our methodology page. See where 40 West Auto Care & Towing sits against every other company in the Frederick, MD ranking.

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Data provenance: public reputation from Google, as published · business identity and location as listed · operational performance data not connected for this company. Page last updated August 18, 2026. Report a correction