A1 towing & collision Inc

“Above and beyond service. A1 Towing towed my car when I requested roadside service with Tesla due to a flat tire from a torn side wall. The driver was knowledgable on proper towing of Teslas and honestly just a super lovely and nice person even at 10:30pm. Made my awful situation feel a little better. They went above and beyond in their service when Tesla gave them the wrong address to tow my car to. Tesla told them to tow it to a Tesla service center two hours from where I live!! The owner of A1 Towing reached out to me personally and helped coordinate with Tesla to get my car transported to the Tesla service center near my house. There definitely was no expectation for their kindness but they did it anyway. Very much appreciated.”

“I had an unfortunate experience today when my Tesla Model X got a flat tire after hitting a pothole in the Lincoln Tunnel. I immediately contacted roadside assistance, and they dispatched A1 Towing to assist me. I must say that the driver was exceptional throughout the entire process. He was incredibly polite and took great care of my car. He maintained excellent communication with me and even sent a picture of my car parked neatly in my driveway after delivering it. However, the only drawback was the waiting time. Roadside assistance initially informed me that they would arrive within 90 minutes. Unfortunately, when the 90 minutes passed, I received a text from A1 Towing stating that a truck would arrive in the next 30 to 45 minutes. This extended waiting period was quite inconvenient, especially considering I was in Manhattan at the time. Nevertheless, despite the delay, the A1 Towing team were all fantastic people to work with. Their professionalism and attention to detail were commendable. I appreciate their efforts in ensuring the safe delivery of my car. I would highly recommend their services, just be prepared for potential delays in the estimated arrival time.”