Big Mac Towing and Recovery, LLC
Unclaimed listingRoadside assistance in Sylacauga, AL · Alabama
Towing
Identity resolved · profile published with sameAs links · updated
Evidence summary
ETA accuracy
Not connected
Completion rate
Not connected
Cancellation rate
Not connected
Verified transactions
Not connected
No approved operational data connection exists for this company, so ETA, completion, cancellation and transaction factors are shown as not connected rather than scored.
Best Roadside summary
Big Mac Towing and Recovery, LLC holds a 4.5-star average across 193 Google reviews, the evidence used to rank it among roadside assistance companies in Sylacauga, AL. It currently ranks #1 of 2 ranking-eligible companies in Sylacauga, AL. This listing has not been claimed by its owner. Verified operational performance factors are not connected to a data source, so they are excluded from evaluation rather than estimated.
Generated from published evidence · August 18, 2026 · Methodology
Key evidence
- Business trust
- Not connected
- Business ownership
- Unclaimed
- Business location
- On record
- Years in business
- Not on record
- Customer reputation
- Solid
- Verified transactions
- Not connected
- ETA reliability
- Not connected
- Cancellation reliability
- Not connected
- Completion performance
- Not connected
- Verified customer experience
- Not connected
Not connected to data source
This listing has not been claimed by its owner, so ownership is unconfirmed.
Sylacauga, AL
4.5 stars across 193 Google reviews, as published.
Not connected to data source
Not connected to data source
Not connected to data source
Not connected to data source
Not connected to data source
Service-specific evidence in Sylacauga, AL
Performance in one service never implies performance in another. Each service is evaluated on its own evidence, and no service carries a verified performance score until a data source is connected.
| Service | Status | Service score |
|---|---|---|
| Towing | Listed by company | Not connected |
| Jump start | No evidence | Not connected |
| Lockout | No evidence | Not connected |
| Heavy-duty | No evidence | Not connected |
Service status reflects what this company publishes about itself. Service scores require verified transaction-level evidence, which is never self-reported.
Contact and sources
- Phone
- +1 256-487-4064
- Google Business Profile
- View on Google
- Address
- 404 N Elm Ave, Sylacauga, AL 35150, United States
Public reputation
Published Google reviews left by this company’s own customers. Best Roadside does not write, edit, score or filter individual reviews — each one is quoted as posted and attributed to its author.
“Several months ago my vehicle was needing to be taken to the shop. I called Big Macs and the owner, Terry McCleland, came to my house in a torrential downpour of rain. He didn't mind at all and never complained, even after telling him it can wait he worked through it and never skipped a beat. Very professional and courteous. Will use again if needed.”
“This company is truly the best. Big Mac not only worked with me on getting my vehicle but he also came after hours to meet me because I work so far from home. When I got there I noticed he had covered my vehicle up to keep the rain out due to cosmetic damage and then he gave me information on someone who would give me a good deal to fix. By the time I left, I felt like we were family.”
Verified customer experience
Best Roadside surveys tied to verified transactions are not connected to a data source for this company, so satisfaction, timeliness, communication and professionalism scores are not published here.
Services offered
Big Mac Towing and Recovery, LLC lists 1 service type: Towing.
How Best Roadside ranks companies
Rank position is determined by Google review rating first and Google review volume second — nothing on this profile is paid placement. Companies cannot pay to improve their ranking, reputation index, award status or editorial assessment. Read the full calculation on our methodology page. See where Big Mac Towing and Recovery, LLC sits against every other company in the Sylacauga, AL ranking.
Own this business? Claim this profile to submit verification.
Data provenance: public reputation from Google, as published · business identity and location as listed · operational performance data not connected for this company. Page last updated August 18, 2026. Report a correction