Carl's Towing & Recovery

“This is most courteous, caring and respectful tow company in the area. Hands down. Last night I was en route to my apartment in my girlfriend's car after dropping her off at a friend's house when I ran over an enormous pothole (at least 6-8" in depth) on Locus St. (If someone in charge of Columbia roadways is reading this, please get this filled/fixed... It is barely visible at night and far too deep to disregard). She drives a coupe with very little ground clearance; not to mention some really skinny tires. Naturally, I blew out both both the front left and back left tires. I slowly made my way to a nearby gas station where I called AAA. They referred me to Carl's Towing, as they are a AAA-certified tow service. I was lucky enough to have Devon (the night manager) come to my rescue and provide assistance. However, I was entirely unprepared for the incredible amount of assistance he would actually provide. Devon took an outrageously stressful situation and turned it right-side up. He quickly made the car tow-worthy, hooked me up to his truck and towed me back to their shop. With the help of his co-worker, Robert, they went above and beyond to find any possible avenue they could to circumvent the expensive and seemingly inevitable new purchase I was going to have to make on new tires. Miraculously, they were able to salvage two matching tires from an identical vehicle that had been sitting ( in what I would describe as their accident-involved vehicle lot) for at least two years, rusting away and totaled. They said they wanted to "set me up good" and that is just what they did. They aired them up, mounted them, and off I went back home in a car that was originally destined for an auto repair shop. The best part about it was that I didn't pay a thing, when I easily could have been looking at $400 or more in the hole in the next 48 hours following last night's incident. Because of these guys, she now has a drivable car and will be able to see her family for Easter. Th”

“These guys are so awesome. We hit a deer near Lake of the Woods on Saturday, October 26, 2019 near midnight returning to KC after attending a wedding in STL. Kevin Wolfe was polite, prompt and incredibly reasonable. We had to have our car towed all the way home (133 miles) and Kevin told me it was no problem (even on a SUNDAY) and Mike, the tow driver, was so careful loading our car and then he even called me to tell me he had delivered it to the place we requested, it was locked up and the keys dropped. When I went to the body shop to retrieve some items left in the car the shop told me Mike had even left them a message about the details. I cannot recommend Carl's Towing enough. Thanks guys!”