Chino's Towing

“FAST AND RELIABLE! Thats all you need to know,100% 5 star service. Professional and knowledgeable. AAA called them in the middle of the night and they got here as fast as they could. And for the record I know how to change a tire but my Jack was missing -_-”

“Arturo, a driver from this company, was assigned to me through AAA late tonight, just after midnight, when one of my tires suddenly blew out coming down the freeway in San Bernardino. I managed to get off the freeway and into a parking lot, and sent a request in to AAA for a tow truck. Arturo called me just a couple moments after being assigned to me to double check my location, and let me know he would be there to get me in less than 20 minutes. He had my car ready to tow, had shown me the tire damage I’d gotten, hidden on the inside edge of my right rear tire, and had us on the road in just under 30 minutes. He was very polite, professional, conversational, and quick at his job. He even waited for me and my car to be safe at my drop-off location before leaving. I’ve had multiple tow truck drivers in the past (even through AAA) who genuinely seemed very bothered to have to even deal with me/talk to me or help me when I was stuck on the side of the road or even in a parking lot with a non-functional tire. I did not expect a cheerful nor even remotely pleasant character to come help me out (based on past experiences), and Arturo showed that maybe those guys were just some bad apples. I came on here to give him and the business he works for a shoutout shortly after I got home safely, just because I think he was outstanding. If you are looking for a tow company to use, hopefully you’ll seriously consider asking for Arturo (I think he said he works nights) at Chino’s Towing. The man seems to genuinely care about his job, the work, and the way he does it. If the other guys at the company are anything like him, you’ll be happy with your choice. Thank you Arturo!”