Empire Towing & Recovery
Unclaimed listingRoadside assistance in West Seneca, NY · New York
Towing
Identity resolved · profile published with sameAs links · updated
Evidence summary
ETA accuracy
Not connected
Completion rate
Not connected
Cancellation rate
Not connected
Verified transactions
Not connected
No approved operational data connection exists for this company, so ETA, completion, cancellation and transaction factors are shown as not connected rather than scored.
Best Roadside summary
Empire Towing & Recovery holds a 5.0-star average across 402 Google reviews, the evidence used to rank it among roadside assistance companies in West Seneca, NY. It currently ranks #1 of 1 ranking-eligible company in West Seneca, NY. This listing has not been claimed by its owner. Verified operational performance factors are not connected to a data source, so they are excluded from evaluation rather than estimated.
Generated from published evidence · August 18, 2026 · Methodology
Key evidence
- Business trust
- Not connected
- Business ownership
- Unclaimed
- Business location
- On record
- Years in business
- Not on record
- Customer reputation
- Strong
- Verified transactions
- Not connected
- ETA reliability
- Not connected
- Cancellation reliability
- Not connected
- Completion performance
- Not connected
- Verified customer experience
- Not connected
Not connected to data source
This listing has not been claimed by its owner, so ownership is unconfirmed.
West Seneca, NY
5.0 stars across 402 Google reviews, as published.
Not connected to data source
Not connected to data source
Not connected to data source
Not connected to data source
Not connected to data source
Service-specific evidence in West Seneca, NY
Performance in one service never implies performance in another. Each service is evaluated on its own evidence, and no service carries a verified performance score until a data source is connected.
| Service | Status | Service score |
|---|---|---|
| Towing | Listed by company | Not connected |
| Jump start | No evidence | Not connected |
| Lockout | No evidence | Not connected |
| Heavy-duty | No evidence | Not connected |
Service status reflects what this company publishes about itself. Service scores require verified transaction-level evidence, which is never self-reported.
Contact and sources
- Phone
- +1 716-674-2400
- Website
- www.empiretowing.com
- Google Business Profile
- View on Google
- Address
- 506 Bullis Rd, West Seneca, NY 14224, United States
Public reputation
Published Google reviews left by this company’s own customers. Best Roadside does not write, edit, score or filter individual reviews — each one is quoted as posted and attributed to its author.
“Me and my spouse are new in Buffalo. We needed a jumpstart with our car coz we left the lights on overnight. Ryan, one of the tow truck drivers who they sent to us was just very helpful, very nice, prompt, professional, has all the tools needed, and did a bonus work with our car for no extra cost. He came way ahead of promised time. We had a very pleasant conversation with him and gave us some advice as to where to go for cars and all of that since we’re new in town. All we can say is that, they provide high quality service to their clients. Thank you, Ryan of Empire Towing - Buffalo, NY!”
“They got my truck out when no one else could! My vehicle decided to break down in a tiny back parking lot, making it difficult to access. I called "the local guys" first. They showed up, told me it would be impossible to tow it out of there and left. Called Empire. Explained the situation. Not only were they able to get a tow vehicle into the lot, they got my truck running long enough to drive it out onto a main drag for easier towing. Great customer service!”
Verified customer experience
Best Roadside surveys tied to verified transactions are not connected to a data source for this company, so satisfaction, timeliness, communication and professionalism scores are not published here.
Social media and video
Services offered
Empire Towing & Recovery lists 1 service type: Towing.
How Best Roadside ranks companies
Rank position is determined by Google review rating first and Google review volume second — nothing on this profile is paid placement. Companies cannot pay to improve their ranking, reputation index, award status or editorial assessment. Read the full calculation on our methodology page. See where Empire Towing & Recovery sits against every other company in the West Seneca, NY ranking.
Own this business? Claim this profile to submit verification.
Data provenance: public reputation from Google, as published · business identity and location as listed · operational performance data not connected for this company. Page last updated August 18, 2026. Report a correction