Epic Towing & Recovery
Unclaimed listingRoadside assistance in Lackawanna, NY · New York
Towing
Identity resolved · profile published with sameAs links · updated
Evidence summary
ETA accuracy
Not connected
Completion rate
Not connected
Cancellation rate
Not connected
Verified transactions
Not connected
No approved operational data connection exists for this company, so ETA, completion, cancellation and transaction factors are shown as not connected rather than scored.
Best Roadside summary
Epic Towing & Recovery holds a 5.0-star average across 402 Google reviews, the evidence used to rank it among roadside assistance companies in Lackawanna, NY. It currently ranks #1 of 2 ranking-eligible companies in Lackawanna, NY. This listing has not been claimed by its owner. Verified operational performance factors are not connected to a data source, so they are excluded from evaluation rather than estimated.
Generated from published evidence · August 18, 2026 · Methodology
Key evidence
- Business trust
- Not connected
- Business ownership
- Unclaimed
- Business location
- On record
- Years in business
- Not on record
- Customer reputation
- Strong
- Verified transactions
- Not connected
- ETA reliability
- Not connected
- Cancellation reliability
- Not connected
- Completion performance
- Not connected
- Verified customer experience
- Not connected
Not connected to data source
This listing has not been claimed by its owner, so ownership is unconfirmed.
Lackawanna, NY
5.0 stars across 402 Google reviews, as published.
Not connected to data source
Not connected to data source
Not connected to data source
Not connected to data source
Not connected to data source
Service-specific evidence in Lackawanna, NY
Performance in one service never implies performance in another. Each service is evaluated on its own evidence, and no service carries a verified performance score until a data source is connected.
| Service | Status | Service score |
|---|---|---|
| Towing | Listed by company | Not connected |
| Jump start | No evidence | Not connected |
| Lockout | No evidence | Not connected |
| Heavy-duty | No evidence | Not connected |
Service status reflects what this company publishes about itself. Service scores require verified transaction-level evidence, which is never self-reported.
Contact and sources
- Phone
- +1 716-777-3742
- Website
- epictowingandrecovery.com
- Google Business Profile
- View on Google
- Address
- 3261 South Park Ave, Lackawanna, NY 14218, United States
Public reputation
Published Google reviews left by this company’s own customers. Best Roadside does not write, edit, score or filter individual reviews — each one is quoted as posted and attributed to its author.
“Huge shout out to Jared! All I can say is AMAZING! This tow company was truly so helpful and supportive and great at problem solving! I had a huge issue trying to coordinate where to bring my car for service because the roadside assistance service I was using was not helpful in the slightest, and I couldn’t get ahold of anyone. EPIC was so patient with me, even though my problems caused them to be delayed with other scheduled services they had for the day. I sincerely apologize to the customers that were held up by me! But know that EPIC will do a wonderful job and they are so respectful! A lot of tow companies are definitely not nice to their customers!”
“The owner Huck was very professional and came quickly when other services had hours long waits. He even called me back to assure me he was still on his way but stuck in 5 o’clock traffic. Changed my tire quickly despite it being dark, cold and the spare stored underneath my vehicle. He answered my questions and was sure to put everything back together correctly for me. Would definitely recommend Epic and their 10/10 service.”
Verified customer experience
Best Roadside surveys tied to verified transactions are not connected to a data source for this company, so satisfaction, timeliness, communication and professionalism scores are not published here.
Social media and video
Services offered
Epic Towing & Recovery lists 1 service type: Towing.
How Best Roadside ranks companies
Rank position is determined by Google review rating first and Google review volume second — nothing on this profile is paid placement. Companies cannot pay to improve their ranking, reputation index, award status or editorial assessment. Read the full calculation on our methodology page. See where Epic Towing & Recovery sits against every other company in the Lackawanna, NY ranking.
Own this business? Claim this profile to submit verification.
Data provenance: public reputation from Google, as published · business identity and location as listed · operational performance data not connected for this company. Page last updated August 18, 2026. Report a correction