Genes Towing
Unclaimed listingRoadside assistance in Federal Way, WA · Washington
Towing
Identity resolved · profile published with sameAs links · updated
Evidence summary
ETA accuracy
Not connected
Completion rate
Not connected
Cancellation rate
Not connected
Verified transactions
Not connected
No approved operational data connection exists for this company, so ETA, completion, cancellation and transaction factors are shown as not connected rather than scored.
Best Roadside summary
Genes Towing holds a 4.9-star average across 291 Google reviews, the evidence used to rank it among roadside assistance companies in Federal Way, WA. It currently ranks #1 of 2 ranking-eligible companies in Federal Way, WA. This listing has not been claimed by its owner. Verified operational performance factors are not connected to a data source, so they are excluded from evaluation rather than estimated.
Generated from published evidence · August 18, 2026 · Methodology
Key evidence
- Business trust
- Not connected
- Business ownership
- Unclaimed
- Business location
- On record
- Years in business
- Not on record
- Customer reputation
- Strong
- Verified transactions
- Not connected
- ETA reliability
- Not connected
- Cancellation reliability
- Not connected
- Completion performance
- Not connected
- Verified customer experience
- Not connected
Not connected to data source
This listing has not been claimed by its owner, so ownership is unconfirmed.
Federal Way, WA
4.9 stars across 291 Google reviews, as published.
Not connected to data source
Not connected to data source
Not connected to data source
Not connected to data source
Not connected to data source
Service-specific evidence in Federal Way, WA
Performance in one service never implies performance in another. Each service is evaluated on its own evidence, and no service carries a verified performance score until a data source is connected.
| Service | Status | Service score |
|---|---|---|
| Towing | Listed by company | Not connected |
| Jump start | No evidence | Not connected |
| Lockout | No evidence | Not connected |
| Heavy-duty | No evidence | Not connected |
Service status reflects what this company publishes about itself. Service scores require verified transaction-level evidence, which is never self-reported.
Contact and sources
- Phone
- +1 253-799-1474
- Website
- www.genestow.com
- Google Business Profile
- View on Google
- Address
- 1928 SW 348th St, Federal Way, WA 98023, United States
Public reputation
Published Google reviews left by this company’s own customers. Best Roadside does not write, edit, score or filter individual reviews — each one is quoted as posted and attributed to its author.
“My vehicle was stolen, Gene's towing was the company police used to recover. Between my farmers auto insurance and Gene's towing I received my vehicle in my driveway in a day. The company strictly adhere to privacy policy not willing to provide any more information than was required, I really appreciated that. A company I can trust; you can too. I feel confident in recommending Gene's Towing.”
“Our car broke down in a center lane on I5, a harrowing experience. The tow truck arrived within less than 15 minutes of my call and the driver hooked our car up, with traffic speeding past him on both sides, in about 5 minutes. He was amazing! We were very rattled and once we got off the freeway he helped calm us down with friendly conversation. A truly great guy and really skilled tow operator, we couldn’t have picked a better person to help with us if we tried.”
Verified customer experience
Best Roadside surveys tied to verified transactions are not connected to a data source for this company, so satisfaction, timeliness, communication and professionalism scores are not published here.
Social media and video
Services offered
Genes Towing lists 1 service type: Towing.
How Best Roadside ranks companies
Rank position is determined by Google review rating first and Google review volume second — nothing on this profile is paid placement. Companies cannot pay to improve their ranking, reputation index, award status or editorial assessment. Read the full calculation on our methodology page. See where Genes Towing sits against every other company in the Federal Way, WA ranking.
Own this business? Claim this profile to submit verification.
Data provenance: public reputation from Google, as published · business identity and location as listed · operational performance data not connected for this company. Page last updated August 18, 2026. Report a correction