JR Auto Repair & Towing, LLC
Unclaimed listingRoadside assistance in Ottawa, IL · Illinois
Towing
Identity resolved · profile published with sameAs links · updated
Evidence summary
ETA accuracy
Not connected
Completion rate
Not connected
Cancellation rate
Not connected
Verified transactions
Not connected
No approved operational data connection exists for this company, so ETA, completion, cancellation and transaction factors are shown as not connected rather than scored.
Best Roadside summary
JR Auto Repair & Towing, LLC holds a 4.7-star average across 187 Google reviews, the evidence used to rank it among roadside assistance companies in Ottawa, IL. It currently ranks #1 of 3 ranking-eligible companies in Ottawa, IL. This listing has not been claimed by its owner. Verified operational performance factors are not connected to a data source, so they are excluded from evaluation rather than estimated.
Generated from published evidence · August 18, 2026 · Methodology
Key evidence
- Business trust
- Not connected
- Business ownership
- Unclaimed
- Business location
- On record
- Years in business
- Not on record
- Customer reputation
- Strong
- Verified transactions
- Not connected
- ETA reliability
- Not connected
- Cancellation reliability
- Not connected
- Completion performance
- Not connected
- Verified customer experience
- Not connected
Not connected to data source
This listing has not been claimed by its owner, so ownership is unconfirmed.
Ottawa, IL
4.7 stars across 187 Google reviews, as published.
Not connected to data source
Not connected to data source
Not connected to data source
Not connected to data source
Not connected to data source
Service-specific evidence in Ottawa, IL
Performance in one service never implies performance in another. Each service is evaluated on its own evidence, and no service carries a verified performance score until a data source is connected.
| Service | Status | Service score |
|---|---|---|
| Towing | Listed by company | Not connected |
| Jump start | No evidence | Not connected |
| Lockout | No evidence | Not connected |
| Heavy-duty | No evidence | Not connected |
Service status reflects what this company publishes about itself. Service scores require verified transaction-level evidence, which is never self-reported.
Contact and sources
- Phone
- +1 815-433-5140
- Website
- jrautorepairandtowing.com
- Google Business Profile
- View on Google
- Address
- 1538 N 2725th Rd, Ottawa, IL 61350, United States
Public reputation
Published Google reviews left by this company’s own customers. Best Roadside does not write, edit, score or filter individual reviews — each one is quoted as posted and attributed to its author.
“This place is great. I feel bad for the person who answers the phone and has to deal with the customer's who had their car towed, and are rude to the company. We have to remember they're just doing their jobs. I was that customer today, I woke up got ready for the morning was having a good morning and than my car was gone, was towed By JR due to a contract. I didn't have a sticker on my car for my apartment complex but I never received one either. 3rd parties fault. So they came in and did their job. I did apologize multiple times for my mouth and how I acted. Just sucked waking up and your cars gone. Other than that this place is great, definitely check out other services they offer. It's not just a towing company, and its a beautiful place to walk into. So moral of my review, remember the guys are just doing their job when you get your car towed. There is a reason!! It's not like towing companies go around towing random cars. Make sure to have a parking sticker on your car if needed or your paying a $150 fine. So again I personally apologize on my review to you JR.”
“I have been using JR for towing and vehicle repair for a few years now. Their pricing is great and they're honest. Obviously, that is a very rare set of virtues for repair shops. I always recommend them when a tenant, friend, or family member needs something and they've always been happy as well. I've had several instances where I thought I was going to have a huge bill because of a big problem & it turned out to be something small and cost next to nothing. I can't recommend them highly enough & I will always use them when I need a tow or vehicle repair.”
Verified customer experience
Best Roadside surveys tied to verified transactions are not connected to a data source for this company, so satisfaction, timeliness, communication and professionalism scores are not published here.
Services offered
JR Auto Repair & Towing, LLC lists 1 service type: Towing.
How Best Roadside ranks companies
Rank position is determined by Google review rating first and Google review volume second — nothing on this profile is paid placement. Companies cannot pay to improve their ranking, reputation index, award status or editorial assessment. Read the full calculation on our methodology page. See where JR Auto Repair & Towing, LLC sits against every other company in the Ottawa, IL ranking.
Own this business? Claim this profile to submit verification.
Data provenance: public reputation from Google, as published · business identity and location as listed · operational performance data not connected for this company. Page last updated August 18, 2026. Report a correction