Mack's Auto Repair & Tow Service
Unclaimed listingRoadside assistance in Fort Smith, AR · Arkansas
Towing
Identity resolved · profile published with sameAs links · updated
Evidence summary
ETA accuracy
Not connected
Completion rate
Not connected
Cancellation rate
Not connected
Verified transactions
Not connected
No approved operational data connection exists for this company, so ETA, completion, cancellation and transaction factors are shown as not connected rather than scored.
Best Roadside summary
Mack's Auto Repair & Tow Service holds a 4.4-star average across 224 Google reviews, the evidence used to rank it among roadside assistance companies in Fort Smith, AR. It currently ranks #3 of 5 ranking-eligible companies in Fort Smith, AR. This listing has not been claimed by its owner. Verified operational performance factors are not connected to a data source, so they are excluded from evaluation rather than estimated.
Generated from published evidence · August 18, 2026 · Methodology
Key evidence
- Business trust
- Not connected
- Business ownership
- Unclaimed
- Business location
- On record
- Years in business
- Not on record
- Customer reputation
- Solid
- Verified transactions
- Not connected
- ETA reliability
- Not connected
- Cancellation reliability
- Not connected
- Completion performance
- Not connected
- Verified customer experience
- Not connected
Not connected to data source
This listing has not been claimed by its owner, so ownership is unconfirmed.
Fort Smith, AR
4.4 stars across 224 Google reviews, as published.
Not connected to data source
Not connected to data source
Not connected to data source
Not connected to data source
Not connected to data source
Service-specific evidence in Fort Smith, AR
Performance in one service never implies performance in another. Each service is evaluated on its own evidence, and no service carries a verified performance score until a data source is connected.
| Service | Status | Service score |
|---|---|---|
| Towing | Listed by company | Not connected |
| Jump start | No evidence | Not connected |
| Lockout | No evidence | Not connected |
| Heavy-duty | No evidence | Not connected |
Service status reflects what this company publishes about itself. Service scores require verified transaction-level evidence, which is never self-reported.
Contact and sources
- Phone
- +1 479-783-5103
- Google Business Profile
- View on Google
- Address
- 2400 N Albert Pike Ave, Fort Smith, AR 72904, United States
Public reputation
Published Google reviews left by this company’s own customers. Best Roadside does not write, edit, score or filter individual reviews — each one is quoted as posted and attributed to its author.
“I can’t say enough about these people. We had just started our vacation to Florida when our f250 gave us problems. We stopped in Ban Buren and I started calling shops around us, got ahold of there towing guy and within 45 mins the owner arrived to tow our fifth wheel and the tow truck picked up our truck. They made us comfortable in there parking lot while we waited for the diagnostic test and then they started the repair. We had 8 injectors replaced and was back on the road within 6 1/2 hours. I would recommend them to anyone bc they was fast and very reliable. I will drive to them the 2 hours from my home for any vehicle repairs going forward!!”
“Mack’s Auto Repair & Tow Service absolutely saved the day for my family and me. After breaking down on the side of the road in rural Oklahoma with a Ram 1500 and a 23-foot travel trailer. They picked us up, delivered my trailer to an RV park, and delivered my truck to their shop in Fort Smith, Arkansas. From the very beginning, their professionalism and care stood out. Once in the shop, the team diagnosed the issue and discovered that my rear differential had completely failed. Not only did they explain everything clearly, but they also backed up their assessment with detailed photos and video so I understood exactly what went wrong. Their honesty and transparency were refreshing—especially in such a stressful situation. What impressed me most was their speed and dedication. Within 24 hours, they had sourced a new (used) rear axle, completed the install, and had me back on the road. Their entire staff was friendly, informative, and clearly committed to doing right by their customers. Breaking down on the road while traveling full-time could have been a nightmare, but Mack’s turned it into a manageable—and surprisingly positive—experience. I cannot recommend them highly enough. If you need reliable, honest, and highly skilled service, this is the shop to trust.”
Verified customer experience
Best Roadside surveys tied to verified transactions are not connected to a data source for this company, so satisfaction, timeliness, communication and professionalism scores are not published here.
Services offered
Mack's Auto Repair & Tow Service lists 1 service type: Towing.
How Best Roadside ranks companies
Rank position is determined by Google review rating first and Google review volume second — nothing on this profile is paid placement. Companies cannot pay to improve their ranking, reputation index, award status or editorial assessment. Read the full calculation on our methodology page. See where Mack's Auto Repair & Tow Service sits against every other company in the Fort Smith, AR ranking.
Own this business? Claim this profile to submit verification.
Data provenance: public reputation from Google, as published · business identity and location as listed · operational performance data not connected for this company. Page last updated August 18, 2026. Report a correction