Northwestern Towing & Recovery
Unclaimed listingRoadside assistance in Portland, OR · Oregon
Towing
Identity resolved · profile published with sameAs links · updated
Evidence summary
ETA accuracy
Not connected
Completion rate
Not connected
Cancellation rate
Not connected
Verified transactions
Not connected
No approved operational data connection exists for this company, so ETA, completion, cancellation and transaction factors are shown as not connected rather than scored.
Best Roadside summary
Northwestern Towing & Recovery holds a 4.5-star average across 735 Google reviews, the evidence used to rank it among roadside assistance companies in Portland, OR. It currently ranks #14 of 18 ranking-eligible companies in Portland, OR. This listing has not been claimed by its owner. Verified operational performance factors are not connected to a data source, so they are excluded from evaluation rather than estimated.
Generated from published evidence · August 18, 2026 · Methodology
Key evidence
- Business trust
- Not connected
- Business ownership
- Unclaimed
- Business location
- On record
- Years in business
- Not on record
- Customer reputation
- Solid
- Verified transactions
- Not connected
- ETA reliability
- Not connected
- Cancellation reliability
- Not connected
- Completion performance
- Not connected
- Verified customer experience
- Not connected
Not connected to data source
This listing has not been claimed by its owner, so ownership is unconfirmed.
Portland, OR
4.5 stars across 735 Google reviews, as published.
Not connected to data source
Not connected to data source
Not connected to data source
Not connected to data source
Not connected to data source
Service-specific evidence in Portland, OR
Performance in one service never implies performance in another. Each service is evaluated on its own evidence, and no service carries a verified performance score until a data source is connected.
| Service | Status | Service score |
|---|---|---|
| Towing | Listed by company | Not connected |
| Jump start | No evidence | Not connected |
| Lockout | No evidence | Not connected |
| Heavy-duty | No evidence | Not connected |
Service status reflects what this company publishes about itself. Service scores require verified transaction-level evidence, which is never self-reported.
Contact and sources
- Phone
- +1 503-253-7865
- Website
- www.northwesterntowing.com
- Google Business Profile
- View on Google
- Address
- 10721 NE Simpson St, Portland, OR 97220, United States
Public reputation
Published Google reviews left by this company’s own customers. Best Roadside does not write, edit, score or filter individual reviews — each one is quoted as posted and attributed to its author.
“Breaking down on the interstate in another state was NOT how I planned to spend my day. Northwestern Towing showed up like absolute heroes. Technically, they were supposed to haul my truck all the way to Portland — which would’ve cost a small fortune — but Jordan went above and beyond. He figured out a way to tow me just five miles back to my campsite instead. That one act saved me so much money and even more stress. Jordan was friendly, calm, and clearly cared about helping me, not just completing a job. If you ever need a tow, pray Northwestern Towing sends Jordan.”
“I was visiting my sister in Wilsonville and I was just about to go home to Seattle when my car wouldn't start!!! I tried to jump it, but that didn't work. After talking to a local auto shop, it was thought to be a faulty alternator, so I called my insurance company to tow the car to the auto shop. The insurance company notified a local towing company and within 1 hour Nichols Taylor from Northwestern Towing was at my sister's house. He greeted me with a smile and asked what was wrong with my car. I explained that the car wouldn't start, that we had already tried to jump it and the alternator was potentially bad. He opened the hood of the car and noticed that the battery had corrosion on the positive end. He offered to try and jump it again with his portable jumper cables just to make sure it wasn't a problem with the battery. Amazingly, it actually started!! Instead of getting upset that he had to drive 30 mins out to Wilsonville to NOT tow a car, he kindly suggested I go to either Auto Zone or O'Reilly and have them check the battery and they could also check the alternator. I decided to drive my car to O'Reilly in Wilsonville and it ended up to be only a bad battery that I was able to replace for $250! Thank you Nichols for putting in the extra effort to help me troubleshoot this problem!! You saved me over $700 for an alternator replacement I didn't need!!! I would highly recommend Northwestern Towing company and especially Nichols Taylor. He was extremely professional, experienced and had amazing customer service. Thanks again!!!”
Verified customer experience
Best Roadside surveys tied to verified transactions are not connected to a data source for this company, so satisfaction, timeliness, communication and professionalism scores are not published here.
Services offered
Northwestern Towing & Recovery lists 1 service type: Towing.
How Best Roadside ranks companies
Rank position is determined by Google review rating first and Google review volume second — nothing on this profile is paid placement. Companies cannot pay to improve their ranking, reputation index, award status or editorial assessment. Read the full calculation on our methodology page. See where Northwestern Towing & Recovery sits against every other company in the Portland, OR ranking.
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Data provenance: public reputation from Google, as published · business identity and location as listed · operational performance data not connected for this company. Page last updated August 18, 2026. Report a correction