Port City Towing & Recovery

“⭐⭐⭐⭐⭐ I can’t say enough great things about Port City Towing and Recovery and especially their driver Shawn! From start to finish, the entire experience was absolutely top notch. Shawn picked up my motor in Wilmington and transported it all the way to my house in Burgaw, and he was incredibly professional, punctual, and on point with everything. Communication was excellent, timing was perfect, and he handled everything with extreme care like it was his own. The whole process was smooth, stress-free, and way easier than I expected. It’s hard to find people these days who truly take pride in what they do, but Shawn definitely does. Reliable, respectful, hardworking, and genuinely awesome to deal with. If you need towing, transport, or recovery services, I highly recommend Port City Towing and Recovery. Shawn went above and beyond and absolutely earned this 5-star review. Thank you again for making the whole experience so easy!”

“Port City Towing deserves every bit of praise I can give. My husband and I needed our car moved from our parking lot to a mechanic, and they made what could have been a stressful situation completely painless. Their rates were about 25% lower than every other towing company we called in Wilmington, and instead of pushing us to book immediately, they actually encouraged us to check other prices and work it out on our own schedule. Matt was the one who helped us, and he was outstanding. He called to let us know he was on the way, showed up right on time, and treated us with genuine kindness and understanding when we were already frustrated about car trouble. He even went the extra mile by recommending a mechanic who had our car fixed in under 48 hours at a price that still feels unreal. The care he took loading our car was impressive. You’d think he was transporting a classic show car instead of our very tired daily driver. It’s rare to see someone treat your vehicle like it’s their own, and rarer still to find a company that clearly puts the customer first instead of the clock. Unbeatable prices, great people, and service that actually feels like service - Port City Towing is proof that good businesses still exist. We won’t hesitate to call them again the next time our car decides to test our patience.”