Professional Towing & Recovery

“I'll tell you something, professional towing is serious business, starting with Marcy, as she really knows her stuff, giving me facts, not the BS I had been getting from 4 other tow companies, not knowing their business. 10-15 texts and calls about how they're 30 minutes out, then 20 minutes out for the next 2 plus hours as I sat in my hot car waiting and looking for this mysterious driver who is still 20 minutes out. A tow truck is here, but it cannot tow my car. Four times over 29 hours. Then I call PT and speak with Marcy at 1:27 p.m., she explains everything after I inform her of the problems I have been having. At 1:36 p.m., she tells me the tow truck will be there in 45 minutes. I laugh and say so, 3:30 p.m., she firmly says, maybe other tow companies did it, that way PT doesn't. Tow will be there in 45 minutes. Kevin Williams was pulling in at 16 or 17 minutes past 2:00 p.m. Looked everything over, got straps, sliders, moved the truck, wrenched my car up on the truck, said get in, pulled the truck up out of everyone's way so they could get their cars washed, strapped the wheels snug, and we were off. I was home 21 minutes later. I only met Marcy and Kevin from Professional Towing. I imagine the rest of the PT strive to be better than the others. Thanks, Marcy and Kevin, for making my nightmare into a dream, painlessly easy. Stacy Shum”

“I got a flat tire tonight and needed roadside assistance. The driver I had, Keyon, went above and beyond tonight, making this situation much easier on me. He showed so much kindness and helped me find a good place to drop off my car that was close enough to my home. He was very very quick with his services, and had amazing customer service. Tonight I was reminded that kindness still exists in this world. If I could give more than 5 stars, I would. Thank you to Keyon and the company for making this night much easier.”