Stauffer's Towing & Recovery

“It accidentally drove over a small median that was covered by snow during a storm and got stuck. Curtis came to pull my car out and I was worried that simply pulling it would cause damage underneath. Curtis was very conscientious of this as well without me telling him, and he tried a bunch of different creative methods to pull my car out. First he tried to just straight pull it out, and then it got stuck and started to slant, so be pulled out something to make the machine pull at an angle, then he tried lifting the car with the corner of the tow lifting one wheel of my car, and pull it at a slant in the air, and then he straightened it out, and then repeated some combination of lifting the corner of my car up at a slant and then straight and then setting the car down and then moving the towing bed forward and then lifting the corner of my car up again and slowly sliding my car safely off the median. He was so careful and meticulous about the way he was pulling it out. Finally, when it was pulled out, he took a look under the car for me to see if there was any damage. I don't know anything about cars so I appreciated him taking initiative and doing that for me. He said everything looks good but that he still recommends I get it checked out by a mechanic just to be sure. I super appreciated his customer service, attention to detail, and caring for safely pulling out my car smoothly and carefully. Curtis is awesome! I always thought towers were sleezy, but Curtis changed my paradigm to a good honest person. Next time I need a towing company, I'm calling Stauffer's and asking for Curtis.”

“I just wanted to shout out the employee named x, the guy is an absolute stud...we had a 36k excavator literally upside down in a 15ft hole. Chaos was going thru my brain we decided to call a wrecker to see if it could handle it. X showed up on time and completly took all the doubt away he hopped right on that machine rigged it up and turned it over then drug it outta the hole all while making it look like another day. It was upside down for 24 hrs we called him and he had it right side up and out of the hole. The guy is gold at his job and because of him im saving their number for future recoverys. Thanks again stauffers and espically the man x not to mention i heard him on the phone walking an employee thru a recovery as hes doing ours 2 things done at once!”