Suburban Towing
Unclaimed listingRoadside assistance in Louisville, KY · Kentucky
Towing
Identity resolved · profile published with sameAs links · updated
Evidence summary
ETA accuracy
Not connected
Completion rate
Not connected
Cancellation rate
Not connected
Verified transactions
Not connected
No approved operational data connection exists for this company, so ETA, completion, cancellation and transaction factors are shown as not connected rather than scored.
Best Roadside summary
Suburban Towing holds a 5.0-star average across 356 Google reviews, the evidence used to rank it among roadside assistance companies in Louisville, KY. It currently ranks #1 of 17 ranking-eligible companies in Louisville, KY. This listing has not been claimed by its owner. Verified operational performance factors are not connected to a data source, so they are excluded from evaluation rather than estimated.
Generated from published evidence · August 18, 2026 · Methodology
Key evidence
- Business trust
- Not connected
- Business ownership
- Unclaimed
- Business location
- On record
- Years in business
- Not on record
- Customer reputation
- Strong
- Verified transactions
- Not connected
- ETA reliability
- Not connected
- Cancellation reliability
- Not connected
- Completion performance
- Not connected
- Verified customer experience
- Not connected
Not connected to data source
This listing has not been claimed by its owner, so ownership is unconfirmed.
Louisville, KY
5.0 stars across 356 Google reviews, as published.
Not connected to data source
Not connected to data source
Not connected to data source
Not connected to data source
Not connected to data source
Service-specific evidence in Louisville, KY
Performance in one service never implies performance in another. Each service is evaluated on its own evidence, and no service carries a verified performance score until a data source is connected.
| Service | Status | Service score |
|---|---|---|
| Towing | Listed by company | Not connected |
| Jump start | No evidence | Not connected |
| Lockout | No evidence | Not connected |
| Heavy-duty | No evidence | Not connected |
Service status reflects what this company publishes about itself. Service scores require verified transaction-level evidence, which is never self-reported.
Contact and sources
- Phone
- +1 502-964-6500
- Website
- www.suburbantow.com
- Google Business Profile
- View on Google
- Address
- 1006 Industrial Blvd, Louisville, KY 40219, United States
Public reputation
Published Google reviews left by this company’s own customers. Best Roadside does not write, edit, score or filter individual reviews — each one is quoted as posted and attributed to its author.
“I’m a professional truck driver with JB HUNT and a man showed up wearing a black cowboy hat and exuded professionalism! I don’t know what his name is. I got his card. I thought his name would be on there but it wasn’t. He definitely deserves a raise he did a phenomenal job. Definitely an asset to the company and I definitely felt safe when he just drove me back to the Louisville terminal he picked me up tonight on exit 16. At the pilot truckstop”
“In short, professional, kind, attention to detail, showed care about the quality of the job and protecting my vehicle from additional damage. Very affordable considering the cost of the equipment and both Zach & Austin were onsite for a couple hours. I hope I don't need them again anytime soon, but I know who I'm calling if I do and I would recommend them to anyone. Details follow. We accidentally put two wheels over the edge of the road w/ a 3' drop below. Our Expedition was in pretty good shape, only had one flat tire. But the weight of the vehicle was on the underbody and I was concerned that the average towing company would probably just try to winch it and drag it off leading to significantly more damage to the underbody and suspension. I knew I probably needed a big truck with a boom to lift the SUV up and move it over. I talked to a few people, but when I called Suburban, I spoke with Eric, and he just seemed a lot more professional than the other people I talked with he. They quoted me a few hundred dollars to do the job, which was 1/2 of what another guy quoted me who didn't have a big truck available and was going to need a few guys to try and jack the SUV up and roll it over. Austin showed up and could tell it was going to be a complicated job and wanted to get another set of eyes on it. Zach lived a few minutes from us and came out to help. They showed a lot of concern for doing the job right and getting the SUV back on the road without causing any additional damage. They ultimately succeeded by lifting first the front and then the rear. Once it was stable, they helped me change the tire and we were done. I drove it home.”
Verified customer experience
Best Roadside surveys tied to verified transactions are not connected to a data source for this company, so satisfaction, timeliness, communication and professionalism scores are not published here.
Social media and video
Services offered
Suburban Towing lists 1 service type: Towing.
How Best Roadside ranks companies
Rank position is determined by Google review rating first and Google review volume second — nothing on this profile is paid placement. Companies cannot pay to improve their ranking, reputation index, award status or editorial assessment. Read the full calculation on our methodology page. See where Suburban Towing sits against every other company in the Louisville, KY ranking.
Own this business? Claim this profile to submit verification.
Data provenance: public reputation from Google, as published · business identity and location as listed · operational performance data not connected for this company. Page last updated August 18, 2026. Report a correction