University Towing and Road Service
Unclaimed listingRoadside assistance in Palo Alto, CA · California
Towing
Identity resolved · profile published with sameAs links · updated
Evidence summary
ETA accuracy
Not connected
Completion rate
Not connected
Cancellation rate
Not connected
Verified transactions
Not connected
No approved operational data connection exists for this company, so ETA, completion, cancellation and transaction factors are shown as not connected rather than scored.
Best Roadside summary
University Towing and Road Service holds a 5.0-star average across 777 Google reviews, the evidence used to rank it among roadside assistance companies in Palo Alto, CA. It currently ranks #1 of 1 ranking-eligible company in Palo Alto, CA. This listing has not been claimed by its owner. Verified operational performance factors are not connected to a data source, so they are excluded from evaluation rather than estimated.
Generated from published evidence · August 18, 2026 · Methodology
Key evidence
- Business trust
- Not connected
- Business ownership
- Unclaimed
- Business location
- On record
- Years in business
- Not on record
- Customer reputation
- Strong
- Verified transactions
- Not connected
- ETA reliability
- Not connected
- Cancellation reliability
- Not connected
- Completion performance
- Not connected
- Verified customer experience
- Not connected
Not connected to data source
This listing has not been claimed by its owner, so ownership is unconfirmed.
Palo Alto, CA
5.0 stars across 777 Google reviews, as published.
Not connected to data source
Not connected to data source
Not connected to data source
Not connected to data source
Not connected to data source
Service-specific evidence in Palo Alto, CA
Performance in one service never implies performance in another. Each service is evaluated on its own evidence, and no service carries a verified performance score until a data source is connected.
| Service | Status | Service score |
|---|---|---|
| Towing | Listed by company | Not connected |
| Jump start | No evidence | Not connected |
| Lockout | No evidence | Not connected |
| Heavy-duty | No evidence | Not connected |
Service status reflects what this company publishes about itself. Service scores require verified transaction-level evidence, which is never self-reported.
Contact and sources
- Phone
- +1 650-921-8552
- Website
- universitytowingca.com
- Google Business Profile
- View on Google
- Address
- 2169 Poplar Ave East, Palo Alto, CA 94303, United States
Public reputation
Published Google reviews left by this company’s own customers. Best Roadside does not write, edit, score or filter individual reviews — each one is quoted as posted and attributed to its author.
“My car wouldn't start after a new battery replacement. I reached out to Enrique after reading many positive Google reviews. He arrived between 20 to 30 min. He tested my car battery and shared his opinion about my car problem. I asked him for a referral to an affordable and reliable workshop. He called a workshop that he trusted greatly to confirm if they had the capacity to work on my car. So, my car was sent there. The mechanic's diagnosis was the same as Enrique's. Enrique was professional, polite, and honest. Had he not tested my battery, I would have brought my car to a chain workshop that would charge me a couple hundred dollars for diagnostic and higher labor costs. At the end, I paid a very reasonble towing cost and and repair costs. I highly recommend Enrique's services. If you need a recommendation for an affordable and dependable workshop, ask Enrique about this workshop in Redwood City.”
“I had to request a tow through AAA on a Sunday, and unfortunately it took several hours for them to locate an available driver. After a long wait with no success through their usual network, they ended up dispatching University Towing & Road Services to assist. Thankfully, Enrique arrived shortly after and completely turned the experience around. He was friendly, professional, and very helpful throughout the entire process. He made a frustrating situation much easier to deal with and took great care in handling my vehicle. Enrique’s service was excellent. I highly recommend him if you ever need assistance.”
Verified customer experience
Best Roadside surveys tied to verified transactions are not connected to a data source for this company, so satisfaction, timeliness, communication and professionalism scores are not published here.
Social media and video
Services offered
University Towing and Road Service lists 1 service type: Towing.
How Best Roadside ranks companies
Rank position is determined by Google review rating first and Google review volume second — nothing on this profile is paid placement. Companies cannot pay to improve their ranking, reputation index, award status or editorial assessment. Read the full calculation on our methodology page. See where University Towing and Road Service sits against every other company in the Palo Alto, CA ranking.
Own this business? Claim this profile to submit verification.
Data provenance: public reputation from Google, as published · business identity and location as listed · operational performance data not connected for this company. Page last updated August 18, 2026. Report a correction