West Suburban Towing

Unclaimed listing

Roadside assistance in Melrose Park, IL · Illinois

Towing

Identity resolved · profile published with sameAs links · updated

Evidence summary

Best Roadside reputation index

81

How we calculate this →

ETA accuracy

Not connected

Completion rate

Not connected

Cancellation rate

Not connected

Verified transactions

Not connected

4.51,680 reviews — Google ↗· As published · collected August 18, 2026

No approved operational data connection exists for this company, so ETA, completion, cancellation and transaction factors are shown as not connected rather than scored.

Best Roadside summary

West Suburban Towing holds a 4.5-star average across 1,680 Google reviews, the evidence used to rank it among roadside assistance companies in Melrose Park, IL. It currently ranks #3 of 3 ranking-eligible companies in Melrose Park, IL. This listing has not been claimed by its owner. Verified operational performance factors are not connected to a data source, so they are excluded from evaluation rather than estimated.

Generated from published evidence · August 18, 2026 · Methodology

Key evidence

Business trust

Not connected to data source

Not connected
Business ownership

This listing has not been claimed by its owner, so ownership is unconfirmed.

Unclaimed
Business location

Melrose Park, IL

On record
Years in business
Not on record
Customer reputation

4.5 stars across 1,680 Google reviews, as published.

Solid
Verified transactions

Not connected to data source

Not connected
ETA reliability

Not connected to data source

Not connected
Cancellation reliability

Not connected to data source

Not connected
Completion performance

Not connected to data source

Not connected
Verified customer experience

Not connected to data source

Not connected

Service-specific evidence in Melrose Park, IL

Performance in one service never implies performance in another. Each service is evaluated on its own evidence, and no service carries a verified performance score until a data source is connected.

ServiceStatusService score
TowingListed by companyNot connected
Jump startNo evidenceNot connected
LockoutNo evidenceNot connected
Heavy-dutyNo evidenceNot connected

Service status reflects what this company publishes about itself. Service scores require verified transaction-level evidence, which is never self-reported.

Contact and sources

Google Business Profile
View on Google
Address
2900 W Lake St, Melrose Park, IL 60160, United States

Public reputation

Published Google reviews left by this company’s own customers. Best Roadside does not write, edit, score or filter individual reviews — each one is quoted as posted and attributed to its author.

5.0 / 56 years agoCustomer review · via Google
A customer of mine needed a tow and every place I called were only taking private tows, accidents, or through insurance. After speaking with Eddie and explaining the situation, he asked that I email him the pick up location as well as the drop off. He also asked I include the car's make and model along with the plate. Not only was Eddie professional and kind, but he followed up with an emailed a copy of the receipt. The delivery of the car was fast and accurate, no issues. After using West Suburban Tow ONCE, I won't be calling any other tow company in the area!!
Ciara Barnett Local Guide · 21 reviews · 11 photos · Read this review on Google
5.0 / 511 years agoCustomer review · via Google
When stranded, very unexpectedly too, and on a very cold Chicago night (luckily Not one of those below zero nights but 'a feel like it's in the teens with the windchill') I did a quick check on Google Maps found all the closest towing companies. Since I was close to Chicago... I worried a little bit about choosing the right one (thinking that it's possible I may get a bad one) Well the first one was called Triple AAA so I thought that it it should be good but it said Triple AAA specialty services... and the lady that answered was not a nice lady and said she could not help me out and couldn't even recommend another one!? And then she said (she must have had read my mind) were not really triple AAA where their specialty services we just help them out when we can. Well their hours listed 24 hours and she did not care that I could freeze in the cold to death because my battery and alternator were dead so I couldn't even turn the car on for heat. Well, anyway, the next one should was West Suburban and had 5 stars on 5 reviews! I thought that's pretty good 100% 5 4 5! So, I called them and a very nice man answered and said not only could he come pick me up, right away, but started talking about what the possible problems that my car could be having... In another words trying to possibly help me not have to pay a large amount and have to get it towed (since I was about an hour from home and looking at a $250 tow he said- but I knew what the problem was because I had the alternator replaced earlier that day and that's what failed- the brand new alternator... so I knew there's no way out of this but getting it towed so I told him and he agreed and came right away and it was a great ride home and he really was a great guy. Highly recommended!!!
Ron D. 1 review · Read this review on Google

Read all 1,680 reviews on their Google Business Profile ↗

Verified customer experience

Not connected

Best Roadside surveys tied to verified transactions are not connected to a data source for this company, so satisfaction, timeliness, communication and professionalism scores are not published here.

Services offered

West Suburban Towing lists 1 service type: Towing.

How Best Roadside ranks companies

Rank position is determined by Google review rating first and Google review volume second — nothing on this profile is paid placement. Companies cannot pay to improve their ranking, reputation index, award status or editorial assessment. Read the full calculation on our methodology page. See where West Suburban Towing sits against every other company in the Melrose Park, IL ranking.

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Data provenance: public reputation from Google, as published · business identity and location as listed · operational performance data not connected for this company. Page last updated August 18, 2026. Report a correction