Wrenchworks Auto & Towing LLC

“If I could rate him a 10 star out of 5 I would. My gratitude for Charlie and his shop Wrench Works Auto can’t be put into words. Thank you doesn’t even come close. My experience with Charlie was beyond positive, enjoyable, and meeting him was a bit of a miracle. This isn’t a paid review, this is a genuine review from my heart to express my appreciation for this man. My car engine blew up when I got over the last mountain to Boone, and I cautiously pulled up to the only auto shop in sight, Wrench Works. I’m a 27 year old female, I had never been to Boone, I was nervous and a little frightened to walk into an all male auto shop. Luckily, once I met Charlie I immediately felt at ease and knew he was a genuinely good guy. I met Charlie and he literally dropped everything he was doing to help me immediately. He was kind, professional, polite, and such a gentleman. He diagnosed my car immediately and offered to go to the auto store himself and grab the parts I needed to fix my car. He invited me to join, so we grabbed the parts and even got milkshakes on the way home, lol. Not only did he pay for my milkshake (thank you!), but he fixed my car and is ultimately the sole reason I was able to get back to Charlotte safely without being stranded on the highway. Meeting Charlie that night was a miracle, and I highly highly highly recommend his auto shop to anyone who is looking to buy a car or have their car fixed. He’s an honest, kind man who knows automobiles from the inside out. He gave me an AMAZING price for the 4 hours of work he put into helping me. If you need any maintenance, or want to buy a new car, go to Charlie. He’ll give you an honest deal without trying to be a jerk and sell you out like so many auto dealers. I don’t ever write reviews for businesses, but this guy is a saint and is a trust worthy mechanic. Get to his shop asap, you won’t be disappointed! Thanks Charlie. You’re the absolute best. I hope to see you again my friend <3”

“This was my second time coming to Wrenchworks. I felt a little uneasy about my brakes and took it in after my first initial experience was great. Sam was very helpful in keeping communication between what was going on and did research on all of my options and laid out all of the possible cost options. As a college student, this is incredibly helpful. Charles also was very helpful and always does a good job at repairs and is a really knowledgable, honest, and friendly guy. I recommend Wrenchworks to everyone! Great automotive services and customer service skills”