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Best Roadside Assistance Companies in Rochester

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Drive Roadside ranks #1 in Rochester, NY by customer rating, based on 587 Google reviews averaging 4.7 stars. We rank 6 roadside assistance companies serving Rochester, NY, drawing on 4,674 Google reviews in total and a city-wide average rating of 4.73 stars. Rankings are ordered by Google review rating and review volume only — placement is never sold.

Roadside assistance companies in Rochester ranked

  1. 1

    Drive Roadside

    Verified performance data
    4.7(587 — Google ↗)·Roadside Assistance
    8+ years in business · Rochester, NY

    Open 24 hours · (800-674-4027)

    ETA accuracy — · Completion — · Cancellation — · operational data not connected
    Source: Google Business Profile ↗
    D

    “These guys were great. Fast and good. I appreciated Daryl’s experience and expedience. Blowout was near Lockett on I75.”

    Customer review · via Google · Donna Mcmahon · rating collected August 18, 2026

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    Trust score

    93

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  2. 2

    Gates Towing - Service & Fleet

    4.9(2,306 — Google ↗)·Towing service
    Rochester, NY

    (+1 585-235-6880)

    ETA accuracy — · Completion — · Cancellation — · operational data not connected
    Source: Google Business Profile ↗
    C

    “I was panicking a little because I was stranded with my car about 30 miles away from home and no stores or mechanic shops were anywhere in site and everything was closed. I had my car towed because of a blinking red light by another tow company to my house. I felt a bit stranded..the other tow truck company basically told me if I needed a ride, I would have to ride in my car on the tow bed. I thought that was so crazy but at the time. I was a little vulnerable to the situation of leaving my car and getting a ride so late. This morning I called for a tow to take my car to a mechanic. Pedro was the nicest tow guy!! He actually asked what was going on with my car when he called. I knew that it would be a pleasant experience based on his tone and concern over the phone. He briefly took the time to at least check my car! As a result, it was determined that my coolant was wayyyy too low!. Long story short, i didn't need a tow he put the fluid in, and the light went off. Had he not went the extra mile, my car would be in line at a service shop all for them to tell me, " your coolant was low!!! As a young lady, we get very intimidated by RED FLASHING lights on our dashboard, I literally thought if I drove my car I could ruin my engine (stay off you-tube ladies...lol) however, Pedro took the time to explain the scenario! He was very professional, courteous, and patient with helping me! My experiences with tow truck drivers has always been very vague and rushed with no concerm with the problem just the "get you towed" and on to the next job...wish the world had more Pedros!!!!”

    Customer review · via Google · Charissa Lacey 3 reviews · rating collected August 18, 2026

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    Trust score

    88

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  3. 3

    585 Towing Service

    4.9(811 — Google ↗)·Towing service
    Rochester, NY

    (+1 585-209-9410)

    ETA accuracy — · Completion — · Cancellation — · operational data not connected
    Source: Google Business Profile ↗
    A

    “Fast, courteous and professional! I'm in Syracuse and one of my drivers locked his keys in his work van in Rochester. These guys answered my call right away, were happy to help and showed up super fast. They even followed up with me to let me know when they were on the way to my driver and how long it would take. The price was definitely reasonable and they saved me long trip. Thank you guys - UniFirst Corporation”

    Customer review · via Google · Amber Moore Local Guide · 15 reviews · 9 photos · rating collected August 18, 2026

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    Trust score

    87

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  4. 4

    Ali’s towing services

    4.9(811 — Google ↗)·Towing service
    Rochester, NY

    (+1 585-314-3900)

    ETA accuracy — · Completion — · Cancellation — · operational data not connected
    Source: Google Business Profile ↗
    H

    “I had a great experience with Ali's Towing Inc. He arrived very quickly after I called, his pricing was very fair, and he handled my vehicle carefully and professionally. The whole process was smooth and stress-free. If you need a fast, safe, and affordable tow, I definitely recommend Ali's Towing Inc.”

    Customer review · via Google · Huncho 1 review · rating collected August 18, 2026

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    Trust score

    87

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  5. 5

    Roadside Response L.L.C

    4.6(36 — Google ↗)·Towing service
    Rochester, NY

    (+1 585-491-1415)

    ETA accuracy — · Completion — · Cancellation — · operational data not connected
    Source: Google Business Profile ↗

    Google rating, as published · rating collected August 12, 2026

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    Trust score

    76

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  6. 6

    Ray Kerhaerts Towing & Auto Repair

    4.4(123 — Google ↗)·Towing service
    Rochester, NY

    (+1 585-865-8159)

    ETA accuracy — · Completion — · Cancellation — · operational data not connected
    Source: Google Business Profile ↗

    Google rating, as published · rating collected August 18, 2026

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    Trust score

    74

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Roadside services in Rochester

Jump to a service: Towing · Jump start · Lockout · Heavy-duty

Towing in Rochester

Light-duty and flatbed towing for disabled passenger vehicles, accident recovery, and impound transport.

6 of the 6 ranked Rochester companies list towing service, led by Drive Roadside.

Jump start in Rochester

Battery boosts for vehicles that will not crank, plus on-site battery testing where offered.

1 of the 6 ranked Rochester companies list jump start service, led by Drive Roadside.

Lockout in Rochester

Non-destructive vehicle entry when keys are locked inside or lost.

1 of the 6 ranked Rochester companies list lockout service, led by Drive Roadside.

Heavy-duty in Rochester

Class 7-8 recovery, winch-outs, and equipment transport requiring rotator or wrecker capability.

1 of the 6 ranked Rochester companies list heavy-duty service, led by Drive Roadside.

What this Rochester ranking is based on

Every company on this page is ranked on two published inputs: its Google review rating and the number of Google reviews behind that rating. Rating decides order first; review volume breaks ties, because a 5.0 average from 8 reviews is weaker evidence than a 4.8 average from 900.

We do not accept payment for placement, and no company can buy a higher rank in New York. Companies may claim their profile and submit verification, which adds a verified marker but does not change ranking position. The complete calculation, including how we handle missing data, is published on our methodology page.

Ratings and review counts for Rochester, NY are refreshed as new Google review data is collected. When the underlying data changes, this page and its ranked order change with it.

Roadside assistance in Rochester: common questions

Which roadside assistance company ranks highest in Rochester, NY?
Drive Roadside ranks #1 in Rochester, NY. Drive Roadside holds a 4.7-star average across 587 Google reviews.
How many roadside assistance companies are ranked in Rochester, NY?
6 companies in Rochester, NY are ranked, together accounting for 4,674 Google reviews.
How is this Rochester ranking calculated?
Companies are ordered by their Google review rating first and Google review volume second. No company can pay for placement. The full calculation is published on our methodology page.
Are 24-hour roadside services available in Rochester?
Availability varies by company. Hours are shown on a company profile only when the company has supplied them, so call the listed number to confirm dispatch times in Rochester, NY.

Nearby roadside assistance

Other New York markets close to Rochester, each with its own ranked company list.

See every New York roadside assistance ranking →

Last updated August 18, 2026